GDPR Compliance

Our Commitment to Data Protection

Classic Cuts Canada is committed to protecting your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) for our European visitors and the Personal Information Protection and Electronic Documents Act (PIPEDA) for Canadian residents.

Data Controller

Classic Cuts Canada is the data controller responsible for your personal data. If you have any questions about how we handle your data, you can contact us using the details provided at the end of this page.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract: Processing necessary for the performance of a contract with you, such as booking appointments
• Consent: Where you have given clear consent for us to process your personal data for a specific purpose
• Legitimate interests: Processing necessary for our legitimate interests, provided these are not overridden by your rights
• Legal obligation: Processing necessary for compliance with a legal obligation

Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal data we hold about you. This allows you to receive confirmation about whether your data is being processed and to obtain a copy of that data.

Right to Rectification

You have the right to request that we correct any inaccurate personal data we hold about you. You may also request that incomplete data be completed.

Right to Erasure

Also known as the "right to be forgotten," you may request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected.

Right to Restriction

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format. You may also request that we transfer this data directly to another controller where technically feasible.

Right to Object

You have the right to object to the processing of your personal data in certain circumstances, including processing based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Our retention periods are determined by:

• The nature of the data and why it was collected
• Legal and regulatory requirements
• Operational needs
• Industry best practices

Typically, customer records are retained for three years following your last interaction with us, unless a longer period is required by law.

International Data Transfers

Your personal data is primarily stored and processed in Canada. If we transfer your data outside of Canada or the European Economic Area, we ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of data where appropriate
• Access controls limiting who can access personal data
• Regular security assessments
• Staff training on data protection

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach, where feasible.

Exercising Your Rights

To exercise any of your rights, please contact us using the details below. We will respond to your request within one month. In some cases, we may need to verify your identity before processing your request.

You will not have to pay a fee to exercise your rights. However, we may charge a reasonable fee if your request is clearly unfounded or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

Complaints

If you are not satisfied with how we handle your data or respond to your request, you have the right to lodge a complaint with your local data protection authority. In Canada, this is the Office of the Privacy Commissioner of Canada.

Contact Us

For any questions about this GDPR notice or to exercise your rights, please contact us:

Email: [email protected]
Address: 247 Queen Street West, Toronto, Ontario M5V 1Z4, Canada